We are specialists in: BGP, OSPF, VPN and Security, and Switch configurations on Cisco equipment.
We take clients on retainer and provide 3 hours of phone, email, and remote configuration or troubleshooting per month.
We do provide onsite services and will travel throughout the United States as necessary for our clients. However, 95% of our engagements are via phone, remote access, Web Conference, and email.
Each of our customer agreements is customized to their needs. Most of our clients use us as their outsourced Tier 4 technical support, calling on us only when there is a critical need or planning for a major change to their network infrastructure or business processes.
Technologies and protocols we support:
Cisco and Juniper Router Configuration and Troubleshooting BGP, IGRP, OSPF, RIP, HSRP, MPLS, VPN, Firewalls, Access Lists
Cisco, HP and Foundry Switch Configuration and Troubleshooting VLANs, Inter-Vlan Routing, Spanning Tree, Security
Cisco PIX Configuration and Troubleshooting
Cisco VPN 3000 Concentrator Configuration and Troubleshooting